By virtue of the provisions of Article 10 of Law 34/2002, of July 11, on Information Society Services and Electronic Commerce and in accordance with the principle of transparency of TRENES TURÍSTICOS, users of this website are informed of the following information:

ALSA FERROCARRIL, S.A.U. with registered office at Calle Josefa Valcárcel, 20, 28027, Madrid and CIF A-83093930 is the company owner of the domain www.trenesturisticos.com, registered in the Mercantile Registry of Madrid, Volume 17,299, Folio 203, Section 8, Page M-296645 with license for the operation of railway transport services No. 12/0VM/2/02/04.

VIAJES ALSA, S.A.U., the company that markets the products and/or services offered on www.trenesturisticos.com, an online travel agency, with registered office at Calle Josefa Valcárcel, 20, 28027, Madrid, CIF A-28689891, registered in the Mercantile Registry of Madrid, Volume 25806, Folio 201, Section 8, Page M-16079, License CIC-MA: 3548.

 

1.- Introduction

This Legal Notice regulates the terms and conditions of use of www.trenesturisticos.com. The natural person (hereinafter the User), who accesses the page to inform themselves and contract the services offered through www.trenesturisticos.com, declares that they are of legal age (over 18 years old) and have the necessary legal capacity to acquire the services offered through www.trenesturisticos.com and to use them according to the general conditions that they must previously accept during the purchase process established for this purpose, which they declare to understand and expressly accept. In the event of contracting by a minor, the company will in no case be responsible, and the minor, parents, or tutors must assume the costs that this may cause.

 

2.- Access and Use of the website

Any person accessing this website assumes the role of user, committing to the observance and strict compliance with the provisions set forth herein, as well as any other legal provision that may be applicable. The user undertakes not to use this website for fraudulent purposes, as well as not to carry out any conduct that could damage the image, interests, and rights of TRENES TURÍSTICOS. In the event of non-compliance by the user with the conditions of use of this website, or reasonable suspicion by the company that the user is breaching them, TRENES TURÍSTICOS reserves the right to limit, suspend, or terminate their access to the website, adopting any technical measure necessary for that purpose. Access to this website may involve the use of cookies. Cookies are small amounts of information stored in the browser used by each user so that the server remembers certain information that it can later use. This information allows you to be identified as a specific user and allows your personal preferences to be saved, as well as technical information such as visits or specific pages you visit. Those users who do not wish to receive cookies or want to be informed before they are stored on their computer can configure their browser for this purpose. For more information, please consult our Cookies Policy. ALSA FERROCARRIL, S.A.U. is exempt from any type of liability derived from the information published on its website, provided that this information has been manipulated or introduced by a third party external to it. TRENES TURÍSTICOS is not responsible in any way and in any case for those contents, commercial activities, products, and services that could be displayed through electronic links (links), directly or indirectly, through the website. The presence of links on the website, unless expressly stated otherwise, has a purely informative purpose and in no case implies a suggestion, invitation, or recommendation about them. These links do not represent any type of relationship between TRENES TURÍSTICOS and the individuals or companies that may access websites external to TRENES TURÍSTICOS through these links. TRENES TURÍSTICOS reserves the right to unilaterally withdraw the links that appear on the website at any time. TRENES TURÍSTICOS provides its services and contents continuously using all technical means at its disposal to perform said provision satisfactorily. TRENES TURÍSTICOS is not responsible for damages of any nature that could derive from the lack of availability and/or technical continuity of the operation of this website. In any case, TRENES TURÍSTICOS will carry out all necessary actions to restore its services in the event of a technical failure.

 

3.- Liability

ALSA FERROCARRIL, S.A.U. operates the website, offering contents, products, and services to the visiting user of www.trenesturisticos.com in the name and on behalf of the transport operators and the travel agency that markets the services offered on the website. The company that markets the services offered on www.trenesturisticos.com is VIAJES ALSA, S.A.U., an online travel agency, with registered office at Calle Miguel Fleta, 4, 28037, Madrid, CIF A-28689891, registered in the Mercantile Registry of Madrid, Volume 25806, Folio 201, Section 8, Page M-16079, License CIC-MA: 3548.

 

4.- Industrial and Intellectual Property Rights

The texts, images, brands, graphics, logos, software files, color combinations, as well as the structure, selection, arrangement, and presentation of the contents of www.trenesturisticos.com are the property of ALSA FERROCARRIL, S.A.U. and their reproduction, distribution, public communication, and transformation are prohibited. Likewise, the reproduction, retransmission, copying, assignment, or broadcasting, total or partial, of the information contained in these pages, whatever its purpose and the means used for it, is prohibited. Said content may not be the subject of exploitation, reproduction, distribution, modification, public communication, assignment, transformation, or any other dissemination procedure that has not been expressly and previously authorized. ALSA FERROCARRIL, S.A.U. reserves the right to exercise the legal actions that assist it against those who violate the rights of its ownership to which reference has been made. ALSA FERROCARRIL, S.A.U. will not be held responsible, directly or subsidiarily, for the infringement by the user of intellectual and industrial property rights, rights to honor, personal and family privacy, and the image of persons (photographs), property rights, and all other rights belonging to a third party as a consequence of the transmission, dissemination, storage, making available, reception, obtaining, or access to the contents.

 

5.- Modifications

ALSA FERROCARRIL, S.A.U. reserves the right to modify, limit, or cancel the terms and conditions applicable to the website www.trenesturisticos.com. In any case, the conditions that were in force when the customer formalized the purchase, or subsequent ones if they were more favorable to the interests of the consumer, will apply. ALSA FERROCARRIL, S.A.U. reserves the right to deny or withdraw access to the website and/or the Services at any time and without prior notice to those users who do not comply with these General Conditions.
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6.- Applicable Legislation and Jurisdiction


These conditions shall be subject to Spanish legislation. The Courts and Tribunals of Madrid shall be competent to hear any dispute arising from these conditions, except that, according to the provisions of Royal Legislative Decree 1/2007, of November 16, which approves the revised text of the General Law for the Defense of Consumers and Users, the counterparty has the status of consumer or user, in which case the courts of the consumer's domicile shall be competent.